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Palo Alto Networks EDU-330

Firewall 9.1: Troubleshooting (21 Training Credits)


The Palo Alto Networks Firewall 9.1: Troubleshooting (EDU-330) course is three days of instructor-led training that will help you:

  • Investigate networking issues using firewall tools including the CLI
  • Follow proven troubleshooting methodologies specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios 
  • Solve advanced, scenario-based challenges

Course Modules

  • Module 1 - Tools and Resources
  • Module 2 - CLI Primer
  • Module 3 - Flow Logic
  • Module 4 - Packet Captures
  • Module 5 - Packet-Diagnostics Logs
  • Module 6 - Host-Inbound Traffic
  • Module 7 - Transit Traffic
  • Module 8 - System Services
  • Module 9 - Certificate Management and SSL Decryption 
  • Module 10 - User-ID
  • Module 11 - GlobalProtect
  • Module 12 – Support Escalation and RMAs
  • Module 13 - Next Steps


Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. 


Participants must complete the Firewall 9.1 Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls. 

Target Audience

Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff

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